Roots Tree Service Privacy Policy: Protecting Your Data in Moncton
Last Updated: October 2025
At Roots Tree Service, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard the information you share with us when you visit our website, contact us, or use our services.
1. Information We Collect
We collect personal information only as needed to deliver high-quality tree care services and communicate effectively with our customers. This may include:
Contact information: your name, phone number, email address, and address.
Service details: property location, project notes, and any information provided to help us deliver quotes or complete work.
Website data: browser type, IP address, and pages visited (collected automatically through analytics tools or cookies).
We do not collect unnecessary personal data or store payment information on our servers.
2. How We Use Your Information
We use your information to:
Provide estimates, schedule services, and complete work requests.
Communicate with you about upcoming appointments, invoices, and project updates.
Respond to questions or service inquiries.
Improve our website and service experience.
Send promotions or updates (only if you have opted in).
We will never sell, rent, or share your personal information for marketing purposes.
3. How We Protect Your Information
Your personal information is stored securely and accessed only by authorized team members who need it to perform their duties. We use reasonable physical, administrative, and electronic safeguards to protect against unauthorized access, disclosure, or misuse.
4. Sharing Information with Third Parties
We only share information when necessary to:
Process payments or invoices through secure third-party providers.
Comply with legal obligations or respond to lawful requests.
Provide essential operational services (e.g., email systems or analytics).
All partners and vendors we work with are required to meet strict data protection standards.
5. Cookies & Website Analytics
Our website may use cookies or analytics tools (like Google Analytics) to understand how visitors use our site and improve performance. These tools collect anonymous usage data and do not identify you personally.
You can adjust your browser settings to refuse cookies if you prefer.
6. Your Rights & Choices
You have the right to:
Access or correct your personal information.
Withdraw consent for communications.
Request deletion of your information, where applicable.
To exercise any of these rights, contact us using the information below.
Contact Us for Privacy Policy Inquiries7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
rootstreeservice506@gmail.com
506-871-6858