Roots Tree Service: Nova Scotia Terms & Conditions for Tree Services

Last Updated: October 2025

Welcome to Roots Tree Service. By using our website, requesting a quote, or hiring our team for any service, you agree to the following Terms & Conditions. Please read them carefully before engaging our services.


1. General Use

This website is owned and operated by Roots Tree Service, serving customers across Nova Scotia.
All content on this site — including text, images, and logos — is owned by Roots Tree Service and may not be copied, modified, or reused without written consent.


2. Estimates & Quotes

All quotes provided by Roots Tree Service are free and non-binding unless otherwise stated.
Prices are based on the information available at the time of the estimate and may be adjusted if:

  • The scope of work changes,

  • Additional hazards or damage are discovered, or

  • Access conditions differ from what was initially described.

A written or digital approval from the client confirms acceptance of the quote and authorizes Roots Tree Service to proceed with the work.


3. Scheduling & Service Completion

We make every effort to complete work as scheduled. However, due to factors such as weather, equipment issues, or emergency jobs, dates may need to be adjusted. We will notify you promptly of any changes.
Roots Tree Service is not responsible for delays beyond our control.


4. Safety & Property Access

Safety is our top priority. Clients are responsible for ensuring clear access to the work area and notifying us of any hazards (such as hidden wires, septic tanks, or unstable ground).
During service, please keep children, pets, and vehicles away from the work zone for safety reasons.


Website Use & Content Ownership Guidelines5. Payments

Payment is due upon completion of work unless otherwise agreed in writing.
We accept cash, cheque, e-transfer, or other approved payment methods.
Late payments may incur additional fees.

For large or multi-day projects, a deposit may be required before work begins.


6. Cancellations & Refunds

Cancellations made within 24 hours of the scheduled service may be subject to a cancellation fee.
Once services have been completed, payments are non-refundable except in cases of verified workmanship issues.

If you believe there is an issue with the service provided, please contact us within 7 days of completion. We’ll assess the concern and make things right where appropriate.


7. Liability & Damages

Roots Tree Service carries full liability insurance for property and personal injury.
While every precaution is taken to protect your property, Roots Tree Service is not responsible for pre-existing conditions or damages caused by factors beyond our control, such as:

  • Unstable trees or structures,

  • Weather conditions, or

  • Pre-existing underground utilities or surfaces not disclosed before work begins.


8. Use of Website

All website content is provided for general information. We make no guarantees about accuracy, completeness, or timeliness and reserve the right to make changes at any time.
Use of this website and any linked sites is at your own risk.


9. Changes to These Terms

Roots Tree Service may update these Terms & Conditions at any time without prior notice. The latest version will always be available on our website. By continuing to use our site or services, you agree to the updated terms.


10. Contact Us

If you have any questions about these Terms or our services, please reach out to us:

rootstree506@gmail.com

(506) 871 6858